EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS

@inproceedings{35944,
   author = {Bauerová, Radka},
   address = {Karviná},
   booktitle = {Proceedings of 10th International Scientific Conference "Karviná Ph.D. Conference on Business and Economics},
   keywords = {Business Excellence models; EFQM; BE approaches; Quality Management; Performance measurement; Continuous improvement.},
   howpublished = {tištěná verze "print"},
   language = {eng},
   location = {Karviná},
   isbn = {978-80-7510-265-2},
   pages = {1-12},
   publisher = {SU OPF Karviná},
   title = {EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS},
   url = {http://kpcbe.cz/},
   year = {2017}
}

TY  - JOUR
ID  - 35944
AU  - Bauerová, Radka
PY  - 2017
TI  - EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS
PB  - SU OPF Karviná
CY  - Karviná
SN  - 9788075102652
KW  - Business Excellence models
KW  - EFQM
KW  - BE approaches
KW  - Quality Management
KW  - Performance measurement
KW  - Continuous improvement.
UR  - http://kpcbe.cz/
N2  - The importance of Business Excellence (BE) models is linked to the ongoing global pressure to increase organisations' performance. BE models are frameworks that help the organisation to take action more systematically and more structurally, thereby increasing its performance. These models are internationally recognised, and they are focusing on all areas of the organisation and the factors driving performance. Among the best-known models are the Malcolm Baldrige National Quality Award (USA) and the European Foundation for Quality Management Model (Europe). The aim of this article is to identify and describe existing approaches used in Business Excellence models. The critical research is based on the acquired knowledge from selected respected articles in scientific journals by using the Web of Science database. CitNetExplorer citation software is used to display the resulting relationships of individual articles and the most important authors in this area. The contribution of this article is the systematisation of the existing foreign approaches used in BE models.
ER  - 

BAUEROVÁ, Radka. EXISTING APPROACHES TO BUSINESS EXCELLENCE MODELS. In \textit{Proceedings of 10th International Scientific Conference ''Karviná Ph.D. Conference on Business and Economics}. Karviná: SU OPF Karviná. s.~1-12. ISBN~978-80-7510-265-2. 2017.