Další formáty:
BibTeX
LaTeX
RIS
@article{36005, author = {Janáková, Milena}, article_number = {2017}, keywords = {CRM; education; implementation; information technology; software; templates; visualization}, language = {eng}, issn = {2367-8933}, journal = {International Journal of Education and Learning Systems}, title = {Education in Information Technology Focused on CRM Systems}, volume = {Neuveden}, year = {2017} }
TY - JOUR ID - 36005 AU - Janáková, Milena PY - 2017 TI - Education in Information Technology Focused on CRM Systems JF - International Journal of Education and Learning Systems VL - Neuveden IS - 2017 SP - 401-406 EP - 401-406 SN - 23678933 KW - CRM KW - education KW - implementation KW - information technology KW - software KW - templates KW - visualization N2 - This paper focuses on education in IT (Information Technology) education and interest is oriented on CRM (Customer Relationship Management) systems. Customers are at the center of all companies and organizations; therefore, there is a natural interest in CRM systems. It is impossible to know all CRM systems, but it is possible to choose a CRM system for further education aimed at optimal implementation. Mentioned solution supports instant access and relies on a template where IT users set CRM requirements step by step. This template design is used to select a CRM system for further knowledge and implementation. ER -
JANÁKOVÁ, Milena. Education in Information Technology Focused on CRM Systems. \textit{International Journal of Education and Learning Systems}. Neuveden, č.~2017, s.~401-406. ISSN~2367-8933. 2017.
|