OPF:CVABPSCR Tourism Services - Course Information
CVABPSCR Tourism Services
School of Business Administration in KarvinaWinter 2014
- Extent and Intensity
- 2/1/0. 5 credit(s). Type of Completion: zk (examination).
- Teacher(s)
- Ing. Miroslava Kostková, Ph.D. (lecturer)
Ing. Miroslava Kostková, Ph.D. (seminar tutor) - Guaranteed by
- Ing. Miroslava Kostková, Ph.D.
Department of Tourism and Leisure Activities – School of Business Administration in Karvina
Contact Person: doc. Ing. Pavlína Pellešová, Ph.D. - Prerequisites
- none.
- Course Enrolment Limitations
- The course is also offered to the students of the fields other than those the course is directly associated with.
- fields of study / plans the course is directly associated with
- Economy of Tourism (programme OPF, B_EKOMAN)
- Course objectives
- The course introduces students to the basic, additional and specific tourism services, their characteristics, categorization, organization and management of the division of the services of travel agencies, travel agencies, information centers, transportation services, insurance services, customs and immigration services, accommodation, food and spa.
- Syllabus
- 1. Tourism Services
2. Travel agency
3. Requirements for tourism workers
4. Rail transport services
5.Services aviation and shipping
6. Service road and other transport tourism
7. Customs and Passport Service in tourism
8. Insurance Services in Tourism
9. Cashless payments in tourism
10. Accommodation services
11. Services catering
12. Spa services
13. Services of Information Center.
- 1. Tourism Services
- Literature
- required literature
- KOSTKOVÁ, M. Služby cestovního ruchu. Karviná, 2014. ISBN 978-80-7248-968-8. info
- KOSTKOVÁ, M. Služby cestovního ruchu. Karviná: SU OPF, Distanční studijní opora, 2011. info
- GUČÍK, M. Cestovný ruch: Vybrané kapitoly. Banská Bystrica: EkF UMB, 2010. ISBN 978-80-89090-80-8. info
- KOSTKOVÁ, M., NĚMČANSKÝ, M., TORČÍKOVÁ, E. Management služeb cestovního ruchu. Karviná: SU OPF, 2009. ISBN 978-80-7248-510-9. info
- HORNER, S., SWARBROOKE, J. Cestovní ruchu, ubytování a stravování, využití volného času. Praha: Grada Publishing, 2003. ISBN 80-247-0202-9. info
- KOLEKTIV. Služby a cestovný ruch. Bratislava: Sprint, 2001. ISBN 80-88848-78-4. info
- recommended literature
- KOSTKOVÁ, M. Management hotelového provozu. Karviná: SU OPF, Distanční studijní opora, 2011. info
- NEJDL, K. Management destinace CR. Praha: VŠH, 2010. ISBN 978-80-87411-08-7. info
- BERÁNEK, J., KOTEK, P. Řízení hotelového provozu. Vyd. IV. Praha: Grada, 2004. ISBN 80-7169-400-2. info
- ZELENKA, J.,PÁSKOVÁ, M. Výkladový slovník cestovního ruchu. Praha: MMR, 2002. info
- Teaching methods
- Lecture with a video analysis
One-to-One tutorial
Laboratory work
Internship
Skills demonstration
Seminar classes
Students' self-study - Assessment methods (in Czech)
- Kombinovaná zkouška
- Language of instruction
- Czech
- Further comments (probably available only in Czech)
- The course can also be completed outside the examination period.
- Teacher's information
- attendance in seminars 50 %, seminar paper, defence of seminar paper, final combined exam
Activity Difficulty [h] Ostatní studijní zátěž 65 Přednáška 26 Seminář 13 Zkouška 40 Summary 144
- Enrolment Statistics (Winter 2014, recent)
- Permalink: https://is.slu.cz/course/opf/winter2014/CVABPSCR